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ICELAND PANORAMA TOURS
last UPDATED: AUGUST 25, 2025

Privacy Policy

Iceland Panorama Tours (referred to as “we,” “us,” and “our”) values your privacy and is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, protect, and share your data when you visit our website, inquire about our services, or book a trip with us, including private transfers, sightseeing tours, and customized travel itineraries. 

By accessing our website or using our services, you agree to the practices described in this Privacy Policy. 

1. Information We Collect
We may collect the following types of information:
  1. Personal Information: Your name, email address, phone number, billing information, and any details you provide when making inquiries, bookings, or contacting us.
  2. Booking Details: Pick-up and drop-off locations, travel dates, group size, flight details, hotel information, and any special requests.
  3. Payment Information: Credit/debit card details, billing address, and payment history, processed securely through trusted third-party providers.
  4. Technical Data: IP address, browser type, operating system, device type, and browsing activity on our website.
  5. Real-Time Location (for Transfers): To coordinate accurate pick-ups and drop-offs.
  6. Location History: Used internally to improve route planning, timing accuracy, and service efficiency.
2. How We Use Your Information
We use the information we collect to:
  1. Provide, personalize, and improve our transfer and tour services.
  2. Process bookings, payments, and confirmations.
  3. Communicate with you about your reservations, updates, or support inquiries.
  4. Send promotional offers, newsletters, or surveys (optional—you can opt out anytime).
  5. Ensure accurate and timely pick-ups and drop-offs using your real-time location.
  6. Improve route planning and overall service quality based on historical data.
  7. Comply with legal obligations and enforce our Terms of Service.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share it with:
  1. Service Providers: Trusted third parties (such as transport partners, booking platforms, or IT support) who assist us with website management, bookings, transportation logistics, or payment processing in delivering our services. They are contractually required to protect your information.
  2. Payment Processors: Secure third-party systems (e.g., PayPal) that process payments in compliance with industry standards.
  3. Legal Requirements: Authorities or regulators, if required by law, regulation, or legal process, or when necessary to protect our legal rights, safety, or customers.
4. Data Security
We use appropriate technical, administrative, and physical safeguards to protect your data from unauthorized access, loss, misuse, or disclosure. These include encryption, secure servers, and restricted employee access. Service providers working with us must also meet strict data protection standards.
5. Data Retention
We keep your personal data only as long as needed to provide our services, meet legal obligations, resolve disputes, and enforce agreements. When no longer required, we securely delete or anonymize your data.
6. Your Rights
You have the right to:
  1. Access: Request a copy of your personal data.
  2. Correction: Update or correct inaccurate details.
  3. Deletion: Request deletion of your information (unless restricted by law).
  4. Objection: Opt out of marketing communications.
  5. Data Portability: Request a transfer of your information to another service provider.
To exercise these rights, please contact us at icelandpanoramatours@gmail.com.
7. Cookies and Tracking
Our website uses cookies and tracking technologies to improve your browsing experience and analyze website traffic. Cookies allow us to remember your preferences, optimize content, and personalize offers. You can adjust your cookie settings in your browser; however, disabling cookies may limit some website functionality.
8. International Data Transfers
As we operate in Iceland, your information may be transferred to and stored in other countries. We take steps to ensure that all international data transfers comply with applicable laws and maintain the same level of protection.
9. Children’s Privacy
Our services are not intended for children under 13 years old. We do not knowingly collect personal data from minors. If we become aware that we have done so, we will promptly delete the information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect service updates or legal changes. Updates will be posted on this page, and the “Last Updated” date will be revised. We encourage you to review this policy regularly to stay informed.